Implementation and limitation of online services in rural college libraries during COVID-19 pandemic in Cooch Behar district, West Bengal

A study

Abstract

Purpose: The purpose of the study is to provide a summary of COVID-19 situation and its effect on academic libraries, the services given by the college libraries during the pandemic situation and how the libraries especially the college libraries have implemented online services during Covid-19 situation. This study tries to understand the functioning and obstacles as well as challenges faced by the college libraries in Cooch Behar during Covid-19 pandemic with regard to their services and performance.

Methodology: The survey method has been used to explore the research objective. Sometimes observations methods also used to explore the research objective. The structured questionnaires were mailed to the librarians of the college libraries in  Cooch Behar email as well as WhatsApp. A total number of 14 questionnaires were distributed to the college libraries of  Cooch Behar district and 100% were received back.       

Findings: The author highlights some major services provided by the college libraries during Covid-19 pandemic and concludes by showing how the college libraries work collaboratively to support online education systems during pandemic situations.

Research limitations: The result of the study is limited to the fourteen college libraries of the Cooch Behar district.

Practical implications: The results will be helpful to the other college libraries of Cooch Behar regarding the implementation of online services in their respective institutions.

Originality/value: This is original research that identifies the services of college libraries during the pandemic and as well as limitations for implementing those services.